THERE IS NOTHING ANYONE CAN DO TO PREVENT DISGRUNTLED CUSTOMERS , WHO ARE OFTEN DEADBEATS,  AND POISON PEN WRITERS FROM POSTING DEFAMATORY, DERANGED COMMENTS ABOUT ANYONE OR ANY BUSINESS. There are countless “review” sites which post any comment from anyone on their site with no regard to the truth or the facts. Once something is posted on the Internet, it tales on its own life and can never be removed. Contacting these review farms is hopeless. They do not respond.

Source: References | Malicious, false reviews and complaints are a dime a dozen. That does not make them true | Ratings

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